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Question 71 – Reviewing Budgeted Work, Completed Work and Actual Spending
A project manager reviews budgeted work, completed work and actual spending to evaluate performance trends and determine whether corrective action is needed on a metro expansion project. What is she doing?
Question 72 – What Will Kevin Not Do During Stakeholder Identification?
A project manager is identifying stakeholders and analyzing their interests, influence and potential impact on a warehouse automation project. What is something he will not do during this process?
Question 73 – Stakeholder Group Files a Complaint After Not Being Consulted
A local fisherman’s association files a complaint after not being consulted during the launch of a coastal bridge repair project, delaying permits. What should the project manager do first?
Question 74 – Many Stakeholder Opinions With No Clear Focus
Recent design changes on a metro rail upgrade trigger mixed reactions from regulators, local businesses and commuters. The project manager wants to ensure she is focusing on the right stakeholders. What should she do next?
Question 75 – Identifying Gaps in Stakeholder Engagement
A project manager reviews how stakeholders are responding and determines the degree of involvement needed for project success, then identifies gaps to guide engagement strategies. What should she use to represent this information?
Question 76 – Stakeholders Complaining They Are Not Being Involved
Early in planning a hospital expansion, a project manager receives complaints that some stakeholders are not being involved. Parts of the business were not engaged for the most recent release, resulting in dissatisfied users. What should she do next?
Question 77 – Stakeholders Avoiding Updates and Providing Minimal Feedback
Multiple teams receiving the benefit of a digital banking rollout frequently avoid updates and provide minimal feedback. What should the project manager do?
Question 78 – Communication Styles Differ Across Three Countries
Stakeholders across the US, India and Germany have different communication styles, requirements are being missed and misunderstandings are frequent. What should the project manager do next?
Question 79 – Stakeholders Not Receiving the Latest Project Information
Several stakeholders complain they are not being updated with the latest project information despite a weekly report being sent. What should the project manager do next?
Question 80 – Stakeholder Participation Has Been Declining for Weeks
Stakeholder participation on a rail expansion project has continued to decline and key decisions are not being made, threatening project delivery. What should the project manager do next?
Pep Talk
Eighty questions down and you have worked through stakeholder engagement and communications in the PMBOK Guide. Keep going, you are building the instincts you need for exam day.
– David McLachlan
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This is the largest domain and covers the mechanics of running a project. Key areas include developing an integrated project management plan, defining and managing scope through a work breakdown structure, planning and managing resources, procurement, finance, quality and schedule. It also covers evaluating project status using earned value concepts and managing project closure, including stakeholder acceptance, knowledge transfer, lessons learned and releasing resources.
Work through the answer choices and remove the ones that are obviously incorrect. On the PMP exam, one common trap is answers that involve the project manager doing the team’s work for them. Another is answers that ignore the constraints stated in the question. If the scenario says there is no time for discussion, any answer involving extended collaboration is out.
Stakeholder management runs throughout the project. Identify stakeholders and record them in the stakeholder register. Analyze them using a stakeholder map or engagement assessment matrix to understand their influence, impact and current level of engagement. Assign responsibilities using a RACI chart and bring the team together with a team charter that captures ways of working, values and shared vision.