Design Your Work For Ease Of Use – Leader Card 4
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Employee Engagement Affects Productivity and Profit
Most everyday leaders battling in the trenches are not aware of a thing called “Systems thinking”. It’s a way of thinking, taught to most MBAs or business school graduates that asks you to think of the bigger picture, and then the bigger picture again, and to how each tiny action will affect the whole.
The perfect example of this is how employee engagement – where your employees enjoy and are empowered to do their work – affects not only your team’s happiness but the productivity of your team and the profit of your company.
If you are a small business or a startup this is absolutely critical, because eventually you will be needing to hire your initial team of people to run things when you’re not around. Trusting those first few people with your fledgling business can be very difficult, but it is made infinitely easier with the trust that comes from highly engaged, high productivity and high output team mates.
Design Your Work for Ease of Use
The good news is there is a proven framework that shows you, step up step, how to design your work in a way that increases engagement and reduces the friction you feel when your work isn’t quite right.
It’s called the Ease of Use framework, and it was first outlined in the book “The Lean CX Score”. It takes the absolute best methods from the most customer and culture-centric business improvement method of the last century, and makes them usable in a white collar world.
Chat soon – David McLachlan
Get "The Lean CX Score" now, and start creating disruptors in your industry that completely annihilate your competition. Oh and good news! You'll be improving the speed, morale and engagement of your teams at the same time. Get the Lean CX Score now.
