Category Archives: Project Management Picture Concepts

The 5 Cs of Communication

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5 Cs of Communication

These are the Five Cs of communication – perfect for communicating effectively on your project. They are:

1. Correct grammar and spelling

Poor use of grammar or inaccurate spelling can be distracting, can distort the message and reduce your credibility.

2. Concise expression and elimination of excess words

A short, well-crafted message reduces the opportunities for misunderstanding.

3. Clear purpose and expression directed towards the needs of the reader

Ensure that you factor in the needs and interests of your audience.

4. Coherent, logical flow of ideas

A logical flow of ideas using “markers” such as an introduction and summaries of the ideas as you write.

5. Controlling flow of words and ideas

Controlling the flow of words and ideas may involve graphics or summaries.

 

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The Three Cs of User Story Creation

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3 C’s of User Story Creation

The Three Cs for User Story Creation

The three Cs are a great way to remember to collaborate and create items to work on in an Agile team. They stand for the Card, the Conversation and the Confirmation.

The Card

This is the customer requirement, often with "Acceptance Criteria" for what needs to be done. It is written on a card as a User Story, and often shown on a Kanban Board.

The Conversation

A Conversation between: customers or users, developers and testers – our “triad” or “three amigos” – to work through the requirements, solution, and acceptance test criteria.

The Confirmation

Confirmation that the item meets the requirements. The Customer can sign off the requirements, the team can Showcase the increment at the Sprint Review, and the Scrum Master can ensure a Definition of Done is in place for the team.

A Definition of Done is the criteria we have to meet for the card to be seen as "Complete". It might include developing it, testing it, demonstrating it and signing off on it.

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Push and Pull Communication

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Push and Pull Communication

Communication in Two Categories

Communication on your project typically falls into two categories, Push Communication and Pull Communication.

Push Communication

Push  communication is sent to people who need to receive the information. It might include:

  • Memos
  • Reports
  • Emails
  • Faxes
  • Voice mails
  • Press releases

We can send it, but that doesn’t mean it has reached them, was interpreted correctly, or was understood by the intended audience.

Pull Communication

Pull communication is where people can access content at their own discretion. Examples include:

  • Web portals,
  • Intranet sites,
  • Self-paced e-learning,
  • Lessons learned databases or knowledge repositories.

 

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INVEST for User Story Creation

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INVEST for User Stories

A Great Way to Create Agile User Stories

INVEST is an acronym that helps us when creating user stories. In an Agile team, you’ll typically get together in a “Triad” or “The Three Amigos” of the Customer, Developer and Tester, but it can be anyone who needs to have an input.

INVEST stands for:

Independent, Negotiable, Valuable (or Vertical), Estimable, Small and Testable.

Independent

The User Story should be a usable piece that can operate on its own, independent to others, that we can demonstrate at the end of the Sprint.

Negotiable

The User Story should be able to be negotiated in our out of the sprint, or even out of the Product Backlog if it is no longer valuable. We should be able to negotiate the requirements against the solution.

Valuable

The item should have customer value, and be able to be demonstrated.

Estimable

The item’s effort should be able to be estimated by the team.

Small

It should be small enough to be completed in a Sprint (usually around 2 weeks)

Testable

It should be testable – often the team will write the tests (or acceptance criteria) first using “Test Driven Development”.

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Project Management Key Concepts (in Pictures)

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Cost Reserves (Contingency, Management):

Types of Project Benefits (Tangible, Intangible):

Three Types of PMO (Supportive, Controlling, Directive):

Roles on a Scrum Team:

Project Development Lifecycles:

Agile Estimating:

Estimating Types and Ranges:

The Three Cs for creating User Stories:

INVEST for creating User Stories:

Types of Estimating (Analogous, Parametric, 3-point, etc.)

Push Communication and Pull Communication:

The Five Cs of Communication

Resource Smoothing and Resource Levelling:

Schedule Fast Tracking and Schedule Crashing:

Types of Power:

The Cost of Quality:

Cost of Quality

Tuckman’s Ladder (the Tuckman Model for Team Development):

Tuckmans Ladder

Adaptability and Resiliency:

Adaptability and Resiliency

Adaptability and Resiliency

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Adaptability and Resiliency

Projects are hard. But they can be easier when you and your team are Adaptable and Resilient.

The good news? You can improve both of these things.

Adaptability is responding positively to changing conditions.

Resiliency is absorbing impacts to recover quickly from a setback.

Having a solid foundation (like an emergency fund in your home Budget, or a career skill that is in high demand) will help you with both.

 

– David McLachlan

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