Crowdstrike and Quality Management on a Project

Why is Quality important in your project?

You probably heard about the Crowdstrike outage on the weekend of July 2024 that disrupted airports, banks and stores all around the world. It was caused by Crowdstrike pushing a system file full of zeros to production.

How can we avoid this sort of disaster as we manage our own Projects? There are many ways:

➡️ Peer review & Code Inspections: Checking the requirements with a user or reviewing the code with another Developer.

➡️ Continuous Integration: Merging changes into the main test system (often daily) with automatic tests.

➡️ Test Driven Development: Tests are written first, failed, then run again and passed after the solution is coded.

➡️ Unit Tests: Testing each small piece or User Story.

➡️ System Testing: Testing the integrated system as a whole.

➡️ User Acceptance Testing: Testing the system from the User’s point of view.

➡️ Regression Testing: Testing the existing system with the changes to see if they’ve impacted normal operations.

➡️ Production Verification Testing: Testing the change in the live environment after go-live then rolling the change back if it goes wrong.

➡️ Sprint Review: Demonstrating the actual change to the customer or senior users before release.

Quality is one of the 10 Project Management Knowledge Areas for a reason.

⭐ What are some of the ways you manage Quality on your own projects? ⭐

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