Welcome to the first Leadership Card by David McLachlan.
So many studies have shown the benefits of intentionally designing your work, designing your customer experiences, and designing your products for Ease of Use. Huge benefits, like outperforming other companies in the stock market by 76% on average over five years (during market crises too), enabling customers to stay for six years on average (instead of just one), and much much more.
The Leadership Cards will bring you research and frameworks, packaged in a neat card for you to collect each week as you improve your business, your leadership, and your life.
Please enjoy!
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Chat soon – David McLachlan, author of the Lean CX Score