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In 2011, Teresa Amabile revealed some research she and her team had been working on that completely upended what was previously thought about leadership and engaging your employees.
It wasn’t fear-based, it wasn’t money-based, and it wasn’t necessarily touchy-feely “let’s hug it out”-based.
Source: Harvard Business Review – The Power of Small Wins
To find these new answers Teresa had 26 project teams across seven companies fill out diaries at the end of each work day. The result was writings that revealed what made people the happiest in their work, and what made them want to continue working even when they didn’t have to – in other words, “Discretionary Effort”, the holy grail of any Employee Engagement initiative.